Medical errors happen sometimes. Linda Kenney almost died because of a simple medical mistake. The emotional impact on her healthcare providers were never addressed so she founded MITSS (Medically Induced Trauma Support Services) to help prevent medical mistakes and provide support for all those involved. The year I attended an MITSS conference in Boston, I heard Dr. Nancy Snyderman speak. …
Oral & Maxillofacial Resident asks, ‘How do I prevent being brushed-off from patient because I’m just a ‘resident’?
Twelve UCSF oral & maxillofacial residents entered the conference room at 7AM for my lecture. They were polite but I got the feeling they wondered why they had to hear from a patient when that happens every day on rounds. However, five minutes into my talk I noticed their stiff body language soften. At the end, their questions demonstrated they …